Terms and Conditions

E-Vapor8™ & GoGo Juice™ are registered trade marks owned by E-Vapor8 Ltd.

 

Please read these terms carefully, and print and keep a copy of them for your reference.

 

About Us

This website is owned and operated by

E-Vapor8™ Ltd

123 Saltergate, Chesterfield

S40 1NH

 

information@e-vapor-8.co.uk

0844 5618818

 

 

Company registered office address:  E-Vapor8 Ltd

123 Saltergate, Chesterfield

S40 1NH

 

Company registration number: 08608080

Registered in UK

 

VAT number: 168 5318 82

 

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Making a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.

Once we have checked the price and availability of the goods, we will e-mail you again to confirm that we accept your order, and that a contract has been made between us.  

 

 

We will not take payment from you until we have accepted your order.

 

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. We will not dispatch the goods, we will refund any payment made, and there will be no contract between us.

 

 

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How to place order

  1. Select the item(s) that you require from our website by clicking the ‘Add to Basket’ link shown for the item.

 

  1. Items that you have selected can be reviewed at any time via the ‘View Basket’ link.

 

  1. When you have completed your selections click on the ‘Checkout’ link to complete your order. You will be asked to provide delivery and payment information via secure web pages. Please review your order carefully before submission to avoid problems.

 

  1. If you make a mistake during ordering please contact us as soon as possible.

 

If you need to amend your order prior to placing it you may do so on the shopping basket page. Remove items or amend quantities using the controls provided. You may need to refresh the contents of your basket for changes to take effect. If you really get stuck please call or email us.

 

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Delivery

All orders placed before 3pm are sent the same working day, After 3pm they will be sent the next working day.

 

Our free shipping is offered using a courier service i.e Hermes.

You must expect this delivery to take 3-5 working days of the shipment notification.

 

We offer a special service using Royal Mail Recorded 1st class the flat rate charge for this is £4.30 this includes any handling charges.

 

If the goods are lost or damaged in transit, please let us know promptly.

 

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Cancellation and returns

 

You have the right to cancel any contract made with us. If you have ordered goods from us, the cancellation period ends at the end of 14 days after the day on which the goods are delivered to you. If you have ordered multiple items in one order and they are delivered separately, the cancellation period ends at the end of 14 days after the day on which the last of the goods are delivered to you.

 

If you have ordered services from us, the cancellation period ends at the end of 14 days after the day on which the contract is entered into.

 

To cancel your order please contact us. We advise you contact us in writing. You may use our model cancellation form, but you do not have to. You do not have to give any reason for cancellation. However, a brief explanation may help us to improve the service we offer to customers in the future.

 

We reserve the right to refuse cancellation in respect of the following:

 

  •          goods that are made to the consumer’s specifications or are clearly personalised
  •          goods which are liable to deteriorate or expire rapidly
  •          sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery
  •          sealed audio or sealed video recordings or sealed computer software, if the goods become unsealed after delivery

 

 

 

 

 

 

 

 

 

 

 

 

CANCELLATION FORM

 

To E-Vapor8 Ltd,

123 Saltergate, Chesterfield, S40 1NH

Tel: 0844 561 8818

 

I/We [*] hereby give notice that I/We [*] cancel my/our contract of sale of the following goods [*] / for the supply of the following service [*],

 

Ordered on [*] / received on [*],

 

Name of consumer(s),

 

Address of consumer(s),

 

 

Signature of consumer(s) (only if this form is notified on paper),

 

Date

 

 

[*] Delete as appropriate  

 

 

If you cancel, you must return to us any goods that have already been dispatched at your own expense within 14 days of cancellation.

We will reimburse all payments within 14 days of cancellation. Where the contract is for the supply of goods, and these have already been dispatched, we will reimburse all payments within 14 days of receiving them back from you (or you supplying evidence that you have sent them).

 

If you fail to return the goods, we reserve the right to collect them and charge you the direct cost of collection.

 

Subject to the conditions below, we will refund the price of the goods and original delivery costs in full. However, we reserve the right to refund only standard delivery charges if you chose a more expensive delivery method.

 

Please take care of the goods and any packaging. If their value is diminished by any amount as a result of handling of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods (particularly if it goes beyond the sort of handling that might reasonably be allowed in a shop) we reserve the right to deduct that amount from the refund, up to the value of the purchase price.

 

This cancellation policy does not affect your legal rights - for example, if goods are faulty or misdescribed.

 

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Faulty goods

If there is a problem with the goods, please contact us. We have a legal obligation to supply goods that are in conformity with the contract and we will deal with the matter in accordance with your legal rights.